GOMARO s.a. - CH 1123 Aclens - Switzerland Annexe : codes à barres

Error Codes - Codes d'erreurs
             des imprimantes Monarch :

Paxar Monarch Printer

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MPCL II language:
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Programmer's Manual

Data Errors - Erreurs de syntaxe:

(back to index)
001 Packet ID number must be 1 to 999 .
002 Name must be 1 to 8 characters inside quotes or a printer-assigned name ("").
003 Action must be A (add) or C (clear).
004 Supply length is invalid. 
See "Defining the Format Header" in Chapter 3 for valid lengths.
005 Supply width is invalid.
See "Defining the Format Header" in Chapter 3 for valid widths.
006 Storage device must be
F (Flash),
R (volatile RAM), or
T (temporary for graphics).
007 Unit of measure must be 
E (English), 
M (Metric), or 
G (Dots). 
See "Defining the Format Header" in Chapter 3 for information.
010 Field ID number is outside the range 0 to 999 or 0 to 99 depending on your printer.
011 Field length exceeds 2710 or 100 depending on your printer.
012 Row field position is greater than the maximum stock dimension.
See "Defining Text Fields "in Chapter 3 for valid row lengths.
013 Column field position is greater than the maximum stock dimension. 
See "Defining Text Fields"in Chapter 3 for valid column widths.
014 Font style must be 1 ,2 ,3 ,4 ,10 ,11 ,15 ,16 ,17 ,18 ,or 50. 
See "Defining Text Fields" in Chapter 3 or Appendix B "Fonts" for more information.
015 Character rotation must be 
0 (0 degree), 
1 (90 degree), 
2 (180 degree), or 
3 (270 degree). 
See "Defining Text Fields" in Chapter 3 for information.
016 Field rotation must be 
0 (0 degree), 
1 (90 degree), 
2 (180 degree), or 
3 (270 degree). 
See "Defining Text Fields"in Chapter 3 for information.
017 Field restriction must be 
V (variable) or 
F (fixed).
018 Code page selection defined in the field must be 
0 (Internal), 
1 (ANSI), 
2 (DOS 437), or 
3 (DOS 850).
020 Vertical magnification must be 1 to 7 or 4 to 250 for the scalable or downloaded TrueType fonts.
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021 Horizontal magnification must be 1 to 7 or 4 to 250 for the scalable or downloaded TrueType fonts.
022 Color must be A ,B ,D ,E ,F ,N ,O ,R ,S ,T ,or W.
See "Defining Text Fields"in Chapter 3 for more information.
023 Intercharacter gap must be 0 to 99 dots.
024 Field justification must be 
B (balanced), 
C (centered), 
E (end), 
L (left), or 
R (right). 
See "Defining Text Fields" in Chapter 3 for more information.
025 String length is outside the range 0 to 2710 or 0 to 100 depending on your printer.
030 Bar code height must be at least 
19 (English), 
48 (Metric), 
38 (203 Dots), 
57 (300 Dots), or is not within the supply dimensions.
031 Human readable option must be
0 default
1 no CD or NS
5 NS at bottom,no CD
6 CD at bottom,no NS
7 CD and NS at bottom
8 no text
032 Bar code type is invalid. 
See "Defining Bar Code Fields"in Chapter 3 for valid options.
033 Bar code density is invalid. 
See "Defining Bar Code Fields"in Chapter 3 for the bar code density chart.
040 Line thickness must be 0 to 99 dots
041 Line direction must be 0 , 90 , 180 , or 270 .
042 End row is invalid.
Line segment or box end row is defined outside of printable area.
043 End column is invalid. 
Line segment or box end column is defined outside of printable area.
044 Dot pattern for line or box must be "".
045 Line length is defined beyond the maximum ength.  
See "Defining Line Fields" in Chapter 3 for valid lengths
046 Line type must be 
S (segment) or 
V (vector).
051 Imaging mode in the graphic header must be 0 .
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101 The format referenced by batch is not in memory.
102 Print quantity is outside the range 0 to 32000 .
104 Batch mode must be 
N (new) or 
U (update).
105 Batch separator must be 
0 (Off), 
1 (On), 
2 (Double) in the batch control field.
106 Print multiple is outside the range 1 to 999 
107 Cut multiple is outside the range 0 to 999 . Only valid for printers with a knife.
108 Multiple part supply is outside the range 1 to 5 .
109 Cut type is outside the range 0 to 4 .
200 Option number must be 1 ,2 ,3 ,4 ,5 ,20 ,30 ,31 ,42 ,50 , 51 ,52 ,60 ,or 61 .
201 Copy length is outside the range 0 to 2710 or 0 to 100 depending on your printer.
202 Copy start position must be 1 to 2710 or 1 to 100 depending on your printer.
203 Destination start position must be 1 to 2710 or 1 to 100 depending on your printer.
204 Source field must be 0 to 999 or 0 to 99 depending on your printer.
205 Copy type must be 
1 (copy after rules) or 
2 (copy before rules).
206 Increment/Decrement selection must be 
I (increment) or 
D (decrement).
207 Incrementing start position must be 0 to 2710 or 0 to 100 depending on your printer.
208 Incrementing end position must be 0 to 2710 or 0 to 100 depending on your printer.
209 The incrementing amount must be 0 to 999 .
(back to index)
210 Security value for a PDF417 bar code must be 0 to 8 . 
Correct the value and resend the format to the printer.
211 Narrow element value is less than 1 or greater than 99 . 
Correct the value and resend the format to the printer.
212 Wide element value is less than 1 or greater than 99 . 
Correct the value and resend the format to the printer.
213 Dimension must be 1 to 30 for a column or 3 to 90 for a row on a PDF417 bar code.
214 Truncation code must be 
S (standard) or 
T (truncated bar code).
215 Aspect code must be 
C (columns) or 
R (rows).
216 Option definition must be 
S (set) or 
T (template).
217 Input device device must be 
D (Default), 
H (Host), 
K (Keyboard), 
N (None), or 
S (Scanner).
218 Pad direction must be 
L (from left) or 
R (from right).
219 Pad character is outside the range 0 to 255 .
220 Check digit selection must be G to generate check digit.
221 Primary or secondary price format is outside the range 1 to 16 .
222 Data type restriction is outside the range of 1 to 6 .
223 Option is not valid for the field.
224 Bar code Intercharacter gap must be 0 to 99 dots. 
(This is also known as the additional character gap when using Option 50, Defining Bar Code Densities.)
226 Rule (option) Record Line xx.
The upload device must be H (host) for Option 6.
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251 Power up mode must be 0 (online) or 1 (offline).
252 Language selection must be 
0 (English), 
1 (French), 
2 (German), 
3 (Spanish).
253 Batch separator code must be 
0 (off), 
1 (on), or 
2 (Double) in the System Setup Packet.
254 Slash zero selection must be 
0 (standard zero) or 
1 (slash zero).
255 Supply type must be 
0 (black mark), 
1 (die cut), 
2 (non-indexed), or 
3 (aperture).
256 Ribbon selection must be 
0 (direct), 
1 (transfer) or 
2 (High Energy).
257 Feed mode must be 
0 (continuous) or 
1 (on-demand).
258 Supply position is outside the range. 
See "Defining the Supply Setup Packet" in Chapter 2 for more information.
259 Contrast adjustment must be -390 to 156 dots.
260 Print adjustment must be -99 to 99 dots.
261 Margin adjustment must be -99 to 99 dots.
262 Speed adjustment must be 
  0 (default), 
20 (2.0 ips), 
25 (2.5 ips), 
40 (4.0 ips), 
60 (6.0 ips), 
80 (8.0 ips), or 
10 (10.0 ips).
263 Primary monetary symbol is invalid. 
See "Defining the Monetary Formatting Packet" in Chapter 2 for more information.
264 Secondary symbol selection must be 0 (none) or 1 (print secondary sign).
265 Monetary decimal places must be 0 to 3 .
266 Character string length in the control characters packet must be 
5 (MPCL control characters) or 
7 (ENQ/IMD command character).
267 Baud rate selection must be 
0 (1200),   
1 (2400),  
2 (4800), 
3 (9600), 
4 (19200), 
5 (38400), 
6 (57600), or
7 (115200). 
Resend the communication settings packet or check the DIP switch settings.
268 Word length selection must be 
0 (7 bits), or 
1 (8 bits). 
Resend the communication settings packet or check the DIP switch settings.
269 Stop bits selection must be 
0 (1 bit), or 
1 (2 bits). 
Resend the communication settings packet or check the DIP switch settings.
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270 Parity selection must be 
0 (none), 
1 (odd), or 
2 (even). 
Resend the communication settings packet or check the DIP switch settings.
271 Flow control selection must be 
0 (none), 
1 (DTR), 
2 (CTS/RTS), or 
3 (XON/XOFF). 
Resend the communication settings packet or check the DIP switch settings.
272 Internal code page selection must be 
0 (Internal), 
1 (ANSI), 
2 (DOS 437), 
3 (DOS 850), 
4 (1250-Latin 2), 
5 (1251-Cyrillic), 
6 (1252-Latin 1), 
7 (1253-Greek),
8 (1254-Turkish), 
9 (1255-Hebrew), 
10 (1256-Arabic), 
11 (1257-Baltic), 
12 (1258-Vietnamese), 
13 (852-Latin 2), 
14 (855-Russian), 
15 (857-IBM Turkish), or 
16 (860-DOS Portuguese).
273 Cut adjustment must be -300 to 300 dots.
282 RS232 Trailer string is too long. 
Use a maximum of 3 characters.
283 ENQ Trailer string is too long. 
Use a maximum of 3 characters.
284 The buffer type must be 
T (Transmit), 
R (Receive), 
I (Image), 
F (Format), or 
D (Downloadable Fonts).
285 The storage device type in the memory configuration packet must be 
N (non-volatile RAM) or 
R (volatile RAM).
286 The buffer size is invalid.
287 The printhead width must be 0 .
288 The battery voltage must be 
0 (15-volt battery) or 
1 (12-volt battery).
289 The printer address specified in the communication settings packet must use exactly six characters.
290 Action must be 
0 (disable) or 
1 (enable) for the backfeed control packet or the printer is active.
291 Dispense position must be 50 to 200 dots and the backfeed distance is greater than the dispense position or the printer is active.
292 Backfeed distance must be 10 to 200 dots or the printer is active.
293 The skip index selection defined in the field must be 0 (disabled) or 1 (enabled).
Correct the packet and resend to the printer.
294 The verifier mode must be 0 (disable) or 1 (enable).
295 The verifier’s cable detect mode must be
0 (no detect), 1 (I/O cable detect), or 2 (I/O and data cable detect).
296 Protocol must be 0 to 3.
0 is the only valid option for hardware version 00000003.
See “Defining the RFID Setup Packet” for more information.
297 Protocol must be 1 to 5.
3 is the only valid option for hardware version 00000003.
See “Defining the RFID Setup Packet” for more information.
298 Read power must be -7 to 25 (-7 to 10 for Japan).
Use 10 for hardware version 00000003.
See “Defining the RFID Setup Packet” for more information.
299 Write power must be -7 to 27 (-7 to 10 for Japan) or -7 to 27 for hardware version 00000003.
See “Defining the RFID Setup Packet” for more information.
300 Signal adjust must be 1 to 6. Use 2 for hardware version 00000003.
See “Defining the RFID Setup Packet” for more information.
307 Read after write must be 0 (disable) or 1 (enable).
See “Defining the RFID Setup Packet” for more information.

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310 Check digit scheme number must be 1 to 10 .
311 Modulus must be 2 to 11 .
314 Check digit algorithm must be 
D (sum of digits) or 
P (sum of products).
325 Duplicating direction must be 
0 (insert after) or 
1 (insert before) in duplicate fields for graphics.
327 Amount of row adjustment must be 
0 to 999 (0 to 99 depending on your printer) dots in duplicate fields for graphics.
328 Duplicate count must be 0 to 999 (0 to 99 depending on your printer).
340 Bitmap line encoding must be 
H (hex) or 
R (run length).
350 Font selector must be 1 to 9999 .
351 Font data length must be 68 to 16384 
352 Insufficient font memory is available for the downloaded font.
380 Job request is outside the range 0 to 4 .
400 The character immediately following { is invalid.
402 Field separator is not in the expected location.
403 Field separator was not found.
404 The number or string that is currently being processed is too long.
405 Too many fields exist in the format. 
You cannot have more than 1000 (or 100 depending on your printer) fields in the format. 
Lines, boxes, and constant text fields count as fields.
409 The printer memory is full. 
Delete unnecessary formats or graphics from memory. 
If you are using a graphic file that is very large, consider using another mapping method (such as run length encoding) to reduce the required memory.

Communication Failures - Erreurs de communication:

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Errors 410 to 413 are usualy caused :
- by
a hardware failure, 
- by an incorrect SETUP option or 
- by the host ignoring flow control ( XON/OFF, CTS/RTS or DTR ).


Communication settings must be:
- Baud rate 1200, 2400, 4800, 9600, 19200, 38400
- Word ength 7 or 8
- Stop bits 1 or 2
- Parity Odd, Even, None
- Flow control None, XON/XOFF, DTR, CTS

(back to index)
410 Parity on the printer does not match the parity on the host. 
Check the parity setting under SETUP options.
411 Framing error. 
The printer cannot communicate with the host. 
Make sure the host is turned on, 
communication cables are connected correctly, 
port settings are correct, 
and communications are active. 
Check the baud rate, word length, and stop bits to make sure they match those at the host. 
Do not toggle between Microsoft ® Windows ® and MS-DOS,while using the COPY command, or you will receive a framing error. 
Exit Windows before using the COPY command. 
Re-transmit the data.
412 There is a problem with flow control between the printer and the host. 
Make sure the printer and the host flow control settings match (both are DTR or both are XON/XOFF). 
If the error persists, Technical Support.
413 Online receive queue is full. 
Check your printer 's XON/XOFF or DTR SETUP values to be sure there isn't a flow control problem.
414 The internal keyboard buffer is full or you need a new keypad. Technical Support.
415 The buffer size you defined exceeds the total available in your machine.
416 Flash/PC board error. Technical Support.
417 Flash memory is full.
Clear flash through the 9403 printer 's menu. 
Resend the format, graphic, and check digit packets. 
If the error reappears, Technical Support.
420 Internal software list error. Technical Support.
421 Internal software list error. Technical Support.
422 Duplicate internal name. Technical Support.
423 Internal software list error. Technical Support.
424 Internal software list error. Technical Support.
425 Internal software list error. Technical Support.
426 Internal software list error. Technical Support.
427 Format name is invalid. 
Valid name is 1 -8 characters inside quotes or "" for a printer-assigned name. 
Press CLEAR (ESCAPE/CLEAR) or ENTER (ENTER/PAUSE), 
depending on your printer and try to continue. 
If the error reappears, Technical Support.
428 Batch name is invalid or graphic not found. 
Press CLEAR (ESCAPE/CLEAR) or ENTER (ENTER/PAUSE), 
depending on your printer and try to continue. 
If the error reappears, Technical Support.
429 A field number appears more than once in a format.
(back to index)
430 The format uses a graphic file that cannot be found.
433 The batch references a field number that does not exist in the format.
497 An error occurred during the loop back test on the parallel port. Service.
499 An error occurred during the loop back test on the serial port. Service.
571 UPC or EAN bar code data length is invalid. 
The bar code data length in the batch does not fit the format.
572 A copy field, padded field,or incrementing field length is invalid.
The field length in the batch does not fit the format or the field contains blanks. 
Or, the fixed length field does not contain the specified number of characters.
573 Price field length is invalid.
The price field length in the batch does not fit the format or the field contains blanks.
574 No CD scheme or room for CD.
The CD scheme in the batch does not fit the format or the field contains blanks.
575 The graphic included in your format could not be found. 
Resend the graphic packet. 
If the error persists, Technical Support.
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600 The printer could not image the batch, because the batch was refused. 
Call
Technical Support.
601 An error occurred while imaging the batch.
Resend the format,batch,font,and/or any graphic packets. 
If the error persists, Technical Support.
603 The batch was not found while imaging.
Resend the batch packet.
If the error persists, Technical Support.
611 Font, barcode or density is invalid.
The font, barcode or density in the batch does not fit the format.
612 The data in this line of the batch is either missing or does not match the format.
613 Reference point off tag.
614 Portion of field off tag.
There may be an invalid character in the packet.
Make sure you did not enter O for Ø .
615 Bar code width is greater than 16 inches or
the number of keywords for your PDF 417 bar code exceeds 928. 
Decrease the density or shorten the amount of data to print the bar code.
616 A bad dot fals on a bar code and the dot cannot be shifted. 
A gray box is printed instead of the bar code for a bar code
except MaxiCode and Data Matrix. 
If bad dots are present with MaxiCode,the bar code does not print. 
Customer Service to order a new printhead or printhead kit.
618 Magnification must be 1 to 7 .
619 The JIS (16-bit) code for Kanji is invalid.
620 Font and printhead dot density mismatch. 
A 300 dpi font is specified in the format, but a 203 dpi printhead is used in the printer or vice-versa.
Check the font or change the printhead to correct the error.
621 An error occurred opening the TrueType font file. 
Select a different font to download.
If the error message persists, Technical Support.
622 Not enough memory to create the downloaded TrueType characters in the scalable (vector) fonts buffer. 
Reconfigure the printer 's memory and increase the scalable (vector)fonts buffer. 
Resend the font, format, and batch packet after reconfiguring the memory. 
See "Reconfiguring Memory"for more information.
If the error message persists, Technical Support.
623 There are more than 10 bar codes on one label for the verifier to scan.
Redesign the format, disable scanning certain bar codes using Option 62, or disable the verifier.
703 The printer sensed a calibration of different-sized black marks. 
Make sure the correct supply is loaded.
704 Printer has not sensed a supply mark within the specified number of inches or out of supplies. 
Check the 
- supply tracking 
- supply marks 
- black mark sensor position 
- supply roll for binding. 
Press CLEAR (ESCAPE/CLEAR)or ENTER (ENTER/PAUSE), depending on your printer. 
If the error continues to appear, change the supply.
710 Band out of data.
Technical Support.
711 UART receiving communication error (framing, parity, etc.).
Technical Support.
712 Receiving failure or command overrun error.
Technical Support.
713 Receiving failure or illegal command.
Technical Support.
714 Receiving failure or undefined command.
Technical Support.
715 Invalid data length/data mismatch.
The data in the RFID Data Field has an incorrect data length or there is a data type mismatch between the selected data type and the actual data entered.
See “Defining the RFID Data Field” in Chapter 3 for more information about the data length.
This error also occurs if any of the Expanded C1Gen2 fields is invalid.
730 A memory allocation error occurred during initialization.
Technical Support.
731 Backfeed error with a positive cut position defined for RFID.
The tag is cut too short and cannot backfeed to the correct inlay encoding position.
Check or modify the backfeed and cut position settings.
732 RFID Hardware Error.
A non-RFID printer received a format containing an RFID Data Field.
Resend the format to an RFID printer.
750 Printhead is overheated. 
Turn off the printer to let the printhead cool. 
If the error persists, Technical Support.
  (back to index)
For errors 751-753,Check the
  • supply tracking
  • supply marks
  • black mark sensor position
  • supply roll for binding.
Press CLEAR (ESCAPE/CLEAR) or ENTER (ENTER/PAUSE), depending on your printer and try to continue printing. 
If the error continues to appear, change the supply.
751 Printer did not sense a black mark when expected.
752 Printer sensed a mark in the wrong place.
753 Printer sensed a mark that is too long.
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754 Printer has a ribbon problem. 
Check the ribbon for a jam or remove any slack by turning the take-up reel clockwise. 
Load a new ribbon.
755 Printhead is open. 
Close the printhead before continuing. 
If the error persists, Technical Support.
756 The printer is out of supplies. 
Load supplies.
757 Load supplies. 
The calibrated supply length differs by plus or minus .25 inches from the format. 
Press FEED (FEED/CUT). 
On the 9403 printer, press ESCAPE (ESCAPE/CLEAR) or the up arrow to print on the current supply or load new supply and press ENTER (ENTER/PAUSE).
758 Check supply. Either the supply is not seen or the on-demand sensor is broken. 
Check for a label jam. 
Clear the supply path or reload supplies.
This error may occur if you remove a label too quickly in on-demand mode. 
The printer does not recalibrate after this error.
759 Knife is not moving. Technical Support.
760 Knife jam. Technical Support.
761 The stacker is full or jammed. 
Empty the stacker or clear the jam before continuing. 
The printer does not recalibrate after this error.
762 Low battery. 
Recharge the battery.
763 Waiting to dispense label. 
Press FEED (FEED/CUT) or ENTER (ENTER/PAUSE), depending on your printer.
764 Verifier failure. 
Check the verifier by referring to your verifier 's manual. 
The printer does not recalibrate after this error. Technical Support.
765 The printhead has less than 4 bad dots. 
The printer can shift bar code fields to avoid bad dots. 
You may need to press CLEAR (ESCAPE/CLEAR) to continue printing. 
Print a test label to confirm the number of bad dots.
768 Printhead has more than 10 bad dots or is not connected. 
Make sure the printhead is connected and if necessary, Customer Service to order a new printhead or printhead kit.
770 The print motor is not ready. Technical Support.
771 The format specified by the application was not found. 
Reload your application and format,and try again. 
If the problem continues, Technical Support.
781 The voltage is too low.
Technical Support.
782 The voltage is too high.
Technical Support.
783 The printer is printing too fast for the verifier to accurately scan the bar codes.
Increase the bar code height in your formats or slow the print speed.
784 No power to stacker.
Check connections between the stacker and the printer.
Make sure the printer is connected to an AC outlet.
790 Wait until the printer is idle (no batch waiting to print or not receiving data) 
before you send any packets. 
This error may occur when you try to print a test label if the printer is busy.
791 The printer has an error pending. Turn off the printer. 
Wait 15 seconds and turn it back on. 
Resend the packets.
If the problem continues, Technical Support.
792 The printer is not initialized. Technical Support.
793 The printer job queue is full. 
Turn off the printer. 
Wait 15 seconds and turn it back on. Resend the packets. 
If the problem continues, Technical Support.
794 The backfeed mode is not set.
795 Print engine lock-up, Technical Support.
796 No job quantity for the job setup. If this error message appears, Technical Support.
797 No job quantity for the job setup. If this error message appears, Technical Support.
799 Job quantity mismatch. If this error message appears, Technical Support.
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Hard Failures - Problème de hardware:

Errors numbered 900 - 911 occur when you turn on the printer.
They may indicate a circuit board failure.
Call Technical Support if you receive any of these messages.

900 RAM test failure.
901 ROM/EPROM checksum failure.
902 Software timer failure.
903 Software interrupt failure.
905 Illegal interrupt.
906 Non-maskable interrupt.
907 Low RAM error.
908 Non Volatile RAM checksum failure.
909 RAM corrupted.
910 Warm restart.
911 Version string mismatch.

Errors numbered 930 - 940 are errors that may occur during the loading of flash memory.

Errors numbered 950 - 999 indicate a circuit board failure.
Call Technical Support if you receive any of these messages.

When a HARD failure (errors 900 - 999) occurs on the 9403 or 9850 printer,
the printer displays WARNING or POWER DOWN on the top line of the keypad display.
- If this happens, record the displayed message and turn off the printer.
- If the problem reoccurs when you turn the printer on again, Technical Support.
- If the problem does not reoccur after you turn your printer on again, reset your printer's SETUP options.
- Retransmit your packets.

Printer Display Description
WARNING
RAM Test Failure
RAM check failed on power up.
Reset your SETUP options.Transmit your packets again.
POWER DOWN
ROM Sum Failure
ROM checksum test failed.
POWER DOWN
Timer Failure
Timer test failed.
POWER DOWN
Intr Test Failure
Interrupt test failed.
POWER DOWN
Low System RAM
Not enough RAM for system.
Reset your SETUP options.Transmit your packets again.
POWER DOWN
Illegal Intr#
Illegal interrupt occurred.
POWER DOWN
NMI Received
Non-maskable interrupt occurred.
Reset your SETUP options.Transmit your packets again.
POWER DOWN
Low Appl RAM
Not enough RAM for application.
Reset your SETUP options.Transmit your packets again.
POWER DOWN
NVRAM Sum Fail
RAM checksum test failed.
Reset your SETUP options.Transmit your packets again.
POWER DOWN
RAM Corrupt
Item storage RAM failed.
Reset your SETUP options.Transmit your packets again.

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