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001 | Packet ID number must be 1 to 999 . |
002 | Name must be 1 to 8 characters inside quotes or a printer-assigned name (""). |
003 | Action must be A (add) or C (clear). |
004 | Supply length is invalid. See "Defining the Format Header" in Chapter 3 for valid lengths. |
005 | Supply width is invalid. See "Defining the Format Header" in Chapter 3 for valid widths. |
006 | Storage device must be F (Flash), R (volatile RAM), or T (temporary for graphics). |
007 | Unit of measure must be E (English), M (Metric), or G (Dots). See "Defining the Format Header" in Chapter 3 for information. |
010 | Field ID number is outside the range 0 to 999 or 0 to 99 depending on your printer. |
011 | Field length exceeds 2710 or 100 depending on your printer. |
012 | Row field position is greater than the maximum stock dimension. See "Defining Text Fields "in Chapter 3 for valid row lengths. |
013 | Column field position is greater than the maximum stock
dimension. See "Defining Text Fields"in Chapter 3 for valid column widths. |
014 | Font style must be 1 ,2 ,3 ,4 ,10 ,11 ,15 ,16 ,17 ,18 ,or 50. See "Defining Text Fields" in Chapter 3 or Appendix B "Fonts" for more information. |
015 | Character rotation must be 0 (0 degree), 1 (90 degree), 2 (180 degree), or 3 (270 degree). See "Defining Text Fields" in Chapter 3 for information. |
016 | Field rotation must be 0 (0 degree), 1 (90 degree), 2 (180 degree), or 3 (270 degree). See "Defining Text Fields"in Chapter 3 for information. |
017 | Field restriction must be V (variable) or F (fixed). |
018 | Code page selection defined in the field must be 0 (Internal), 1 (ANSI), 2 (DOS 437), or 3 (DOS 850). |
020 | Vertical magnification must be 1 to 7 or 4 to 250 for the scalable or downloaded TrueType fonts. |
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021 | Horizontal magnification must be 1 to 7 or 4 to 250 for the scalable or downloaded TrueType fonts. |
022 | Color must be A ,B ,D ,E ,F ,N ,O ,R ,S ,T ,or W. See "Defining Text Fields"in Chapter 3 for more information. |
023 | Intercharacter gap must be 0 to 99 dots. |
024 | Field justification must be B (balanced), C (centered), E (end), L (left), or R (right). See "Defining Text Fields" in Chapter 3 for more information. |
025 | String length is outside the range 0 to 2710 or 0 to 100 depending on your printer. |
030 | Bar code height must be at least 19 (English), 48 (Metric), 38 (203 Dots), 57 (300 Dots), or is not within the supply dimensions. |
031 | Human readable option must be 0 default 1 no CD or NS 5 NS at bottom,no CD 6 CD at bottom,no NS 7 CD and NS at bottom 8 no text |
032 | Bar code type is invalid. See "Defining Bar Code Fields"in Chapter 3 for valid options. |
033 | Bar code density is invalid. See "Defining Bar Code Fields"in Chapter 3 for the bar code density chart. |
040 | Line thickness must be 0 to 99 dots |
041 | Line direction must be 0 , 90 , 180 , or 270 . |
042 | End row is invalid. Line segment or box end row is defined outside of printable area. |
043 | End column is invalid. Line segment or box end column is defined outside of printable area. |
044 | Dot pattern for line or box must be "". |
045 | Line length is defined beyond the maximum ength. See "Defining Line Fields" in Chapter 3 for valid lengths |
046 | Line type must be S (segment) or V (vector). |
051 | Imaging mode in the graphic header must be 0 . |
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101 | The format referenced by batch is not in memory. |
102 | Print quantity is outside the range 0 to 32000 . |
104 | Batch mode must be N (new) or U (update). |
105 | Batch separator must be 0 (Off), 1 (On), 2 (Double) in the batch control field. |
106 | Print multiple is outside the range 1 to 999 |
107 | Cut multiple is outside the range 0 to 999 . Only valid for printers with a knife. |
108 | Multiple part supply is outside the range 1 to 5 . |
109 | Cut type is outside the range 0 to 4 . |
200 | Option number must be 1 ,2 ,3 ,4 ,5 ,20 ,30 ,31 ,42 ,50 , 51 ,52 ,60 ,or 61 . |
201 | Copy length is outside the range 0 to 2710 or 0 to 100 depending on your printer. |
202 | Copy start position must be 1 to 2710 or 1 to 100 depending on your printer. |
203 | Destination start position must be 1 to 2710 or 1 to 100 depending on your printer. |
204 | Source field must be 0 to 999 or 0 to 99 depending on your printer. |
205 | Copy type must be 1 (copy after rules) or 2 (copy before rules). |
206 | Increment/Decrement selection must be I (increment) or D (decrement). |
207 | Incrementing start position must be 0 to 2710 or 0 to 100 depending on your printer. |
208 | Incrementing end position must be 0 to 2710 or 0 to 100 depending on your printer. |
209 | The incrementing amount must be 0 to 999 . |
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210 | Security value for a PDF417 bar code must be 0 to 8
. Correct the value and resend the format to the printer. |
211 | Narrow element value is less than 1 or greater than 99
. Correct the value and resend the format to the printer. |
212 | Wide element value is less than 1 or greater than 99
. Correct the value and resend the format to the printer. |
213 | Dimension must be 1 to 30 for a column or 3 to 90 for a row on a PDF417 bar code. |
214 | Truncation code must be S (standard) or T (truncated bar code). |
215 | Aspect code must be C (columns) or R (rows). |
216 | Option definition must be S (set) or T (template). |
217 | Input device device must be D (Default), H (Host), K (Keyboard), N (None), or S (Scanner). |
218 | Pad direction must be L (from left) or R (from right). |
219 | Pad character is outside the range 0 to 255 . |
220 | Check digit selection must be G to generate check digit. |
221 | Primary or secondary price format is outside the range 1 to 16 . |
222 | Data type restriction is outside the range of 1 to 6 . |
223 | Option is not valid for the field. |
224 | Bar code Intercharacter gap must be 0 to 99 dots. (This is also known as the additional character gap when using Option 50, Defining Bar Code Densities.) |
226 | Rule (option) Record Line xx. The upload device must be H (host) for Option 6. |
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251 | Power up mode must be 0 (online) or 1 (offline). |
252 | Language selection must be 0 (English), 1 (French), 2 (German), 3 (Spanish). |
253 | Batch separator code must be 0 (off), 1 (on), or 2 (Double) in the System Setup Packet. |
254 | Slash zero selection must be 0 (standard zero) or 1 (slash zero). |
255 | Supply type must be 0 (black mark), 1 (die cut), 2 (non-indexed), or 3 (aperture). |
256 | Ribbon selection must be 0 (direct), 1 (transfer) or 2 (High Energy). |
257 | Feed mode must be 0 (continuous) or 1 (on-demand). |
258 | Supply position is outside the range. See "Defining the Supply Setup Packet" in Chapter 2 for more information. |
259 | Contrast adjustment must be -390 to 156 dots. |
260 | Print adjustment must be -99 to 99 dots. |
261 | Margin adjustment must be -99 to 99 dots. |
262 | Speed adjustment must be 0 (default), 20 (2.0 ips), 25 (2.5 ips), 40 (4.0 ips), 60 (6.0 ips), 80 (8.0 ips), or 10 (10.0 ips). |
263 | Primary monetary symbol is invalid. See "Defining the Monetary Formatting Packet" in Chapter 2 for more information. |
264 | Secondary symbol selection must be 0 (none) or 1 (print secondary sign). |
265 | Monetary decimal places must be 0 to 3 . |
266 | Character string length in the control characters packet
must be 5 (MPCL control characters) or 7 (ENQ/IMD command character). |
267 | Baud rate selection must be 0 (1200), 1 (2400), 2 (4800), 3 (9600), 4 (19200), 5 (38400), 6 (57600), or 7 (115200). Resend the communication settings packet or check the DIP switch settings. |
268 | Word length selection must be 0 (7 bits), or 1 (8 bits). Resend the communication settings packet or check the DIP switch settings. |
269 | Stop bits selection must be 0 (1 bit), or 1 (2 bits). Resend the communication settings packet or check the DIP switch settings. |
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270 | Parity selection must be 0 (none), 1 (odd), or 2 (even). Resend the communication settings packet or check the DIP switch settings. |
271 | Flow control selection must be 0 (none), 1 (DTR), 2 (CTS/RTS), or 3 (XON/XOFF). Resend the communication settings packet or check the DIP switch settings. |
272 | Internal code page selection must be 0 (Internal), 1 (ANSI), 2 (DOS 437), 3 (DOS 850), 4 (1250-Latin 2), 5 (1251-Cyrillic), 6 (1252-Latin 1), 7 (1253-Greek), 8 (1254-Turkish), 9 (1255-Hebrew), 10 (1256-Arabic), 11 (1257-Baltic), 12 (1258-Vietnamese), 13 (852-Latin 2), 14 (855-Russian), 15 (857-IBM Turkish), or 16 (860-DOS Portuguese). |
273 | Cut adjustment must be -300 to 300 dots. |
282 | RS232 Trailer string is too long. Use a maximum of 3 characters. |
283 | ENQ Trailer string is too long. Use a maximum of 3 characters. |
284 | The buffer type must be T (Transmit), R (Receive), I (Image), F (Format), or D (Downloadable Fonts). |
285 | The storage device type in the memory configuration
packet must be N (non-volatile RAM) or R (volatile RAM). |
286 | The buffer size is invalid. |
287 | The printhead width must be 0 . |
288 | The battery voltage must be 0 (15-volt battery) or 1 (12-volt battery). |
289 | The printer address specified in the communication settings packet must use exactly six characters. |
290 | Action must be 0 (disable) or 1 (enable) for the backfeed control packet or the printer is active. |
291 | Dispense position must be 50 to 200 dots and the backfeed distance is greater than the dispense position or the printer is active. |
292 | Backfeed distance must be 10 to 200 dots or the printer is active. |
293 | The skip index selection defined in the field must be 0 (disabled) or 1 (enabled). Correct the packet and resend to the printer. |
294 | The verifier mode must be 0 (disable) or 1 (enable). |
295 | The verifier’s cable detect mode must be 0 (no detect), 1 (I/O cable detect), or 2 (I/O and data cable detect). |
296 | Protocol must be 0 to 3. 0 is the only valid option for hardware version 00000003. See “Defining the RFID Setup Packet” for more information. |
297 | Protocol must be 1 to 5. 3 is the only valid option for hardware version 00000003. See “Defining the RFID Setup Packet” for more information. |
298 | Read power must be -7 to 25 (-7 to 10 for Japan). Use 10 for hardware version 00000003. See “Defining the RFID Setup Packet” for more information. |
299 | Write power must be -7 to 27 (-7 to 10 for Japan) or -7 to 27 for hardware version 00000003. See “Defining the RFID Setup Packet” for more information. |
300 | Signal adjust must be 1 to 6. Use 2 for hardware version 00000003. See “Defining the RFID Setup Packet” for more information. |
307 | Read after write must be 0 (disable) or 1 (enable). See “Defining the RFID Setup Packet” for more information. |
310 | Check digit scheme number must be 1 to 10 . |
311 | Modulus must be 2 to 11 . |
314 | Check digit algorithm must be D (sum of digits) or P (sum of products). |
325 | Duplicating direction must be 0 (insert after) or 1 (insert before) in duplicate fields for graphics. |
327 | Amount of row adjustment must be 0 to 999 (0 to 99 depending on your printer) dots in duplicate fields for graphics. |
328 | Duplicate count must be 0 to 999 (0 to 99 depending on your printer). |
340 | Bitmap line encoding must be H (hex) or R (run length). |
350 | Font selector must be 1 to 9999 . |
351 | Font data length must be 68 to 16384 |
352 | Insufficient font memory is available for the downloaded font. |
380 | Job request is outside the range 0 to 4 . |
400 | The character immediately following { is invalid. |
402 | Field separator is not in the expected location. |
403 | Field separator was not found. |
404 | The number or string that is currently being processed is too long. |
405 | Too many fields exist in the format. You cannot have more than 1000 (or 100 depending on your printer) fields in the format. Lines, boxes, and constant text fields count as fields. |
409 | The printer memory is full. Delete unnecessary formats or graphics from memory. If you are using a graphic file that is very large, consider using another mapping method (such as run length encoding) to reduce the required memory. |
Errors 410 to 413 are usualy caused
:
- by a hardware failure,
- by an incorrect SETUP option or
- by the host ignoring flow control ( XON/OFF, CTS/RTS or DTR ).
Communication settings must be:
- Baud rate 1200, 2400, 4800, 9600, 19200, 38400
- Word ength 7 or 8
- Stop bits 1 or 2
- Parity Odd, Even, None
- Flow control None, XON/XOFF, DTR, CTS
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410 | Parity on the printer does not match the parity on the
host. Check the parity setting under SETUP options. |
411 | Framing error. The printer cannot communicate with the host. Make sure the host is turned on, communication cables are connected correctly, port settings are correct, and communications are active. Check the baud rate, word length, and stop bits to make sure they match those at the host. Do not toggle between Microsoft ® Windows ® and MS-DOS,while using the COPY command, or you will receive a framing error. Exit Windows before using the COPY command. Re-transmit the data. |
412 | There is a problem with flow control between the printer
and the host. Make sure the printer and the host flow control settings match (both are DTR or both are XON/XOFF). If the error persists, Technical Support. |
413 | Online receive queue is full. Check your printer 's XON/XOFF or DTR SETUP values to be sure there isn't a flow control problem. |
414 | The internal keyboard buffer is full or you need a new keypad. Technical Support. |
415 | The buffer size you defined exceeds the total available in your machine. |
416 | Flash/PC board error. Technical Support. |
417 | Flash memory is full. Clear flash through the 9403 printer 's menu. Resend the format, graphic, and check digit packets. If the error reappears, Technical Support. |
420 | Internal software list error. Technical Support. |
421 | Internal software list error. Technical Support. |
422 | Duplicate internal name. Technical Support. |
423 | Internal software list error. Technical Support. |
424 | Internal software list error. Technical Support. |
425 | Internal software list error. Technical Support. |
426 | Internal software list error. Technical Support. |
427 | Format name is invalid. Valid name is 1 -8 characters inside quotes or "" for a printer-assigned name. Press CLEAR (ESCAPE/CLEAR) or ENTER (ENTER/PAUSE), depending on your printer and try to continue. If the error reappears, Technical Support. |
428 | Batch name is invalid or graphic not found. Press CLEAR (ESCAPE/CLEAR) or ENTER (ENTER/PAUSE), depending on your printer and try to continue. If the error reappears, Technical Support. |
429 | A field number appears more than once in a format. |
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430 | The format uses a graphic file that cannot be found. |
433 | The batch references a field number that does not exist in the format. |
497 | An error occurred during the loop back test on the parallel port. Service. |
499 | An error occurred during the loop back test on the serial port. Service. |
571 | UPC or EAN bar code data length is invalid. The bar code data length in the batch does not fit the format. |
572 | A copy field, padded field,or incrementing field length
is invalid. The field length in the batch does not fit the format or the field contains blanks. Or, the fixed length field does not contain the specified number of characters. |
573 | Price field length is invalid. The price field length in the batch does not fit the format or the field contains blanks. |
574 | No CD scheme or room for CD. The CD scheme in the batch does not fit the format or the field contains blanks. |
575 | The graphic included in your format could not be found. Resend the graphic packet. If the error persists, Technical Support. |
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600 | The printer could not image the batch, because the batch
was refused. Call Technical Support. |
601 | An error occurred while imaging the batch. Resend the format,batch,font,and/or any graphic packets. If the error persists, Technical Support. |
603 | The batch was not found while imaging. Resend the batch packet. If the error persists, Technical Support. |
611 | Font, barcode or density is invalid. The font, barcode or density in the batch does not fit the format. |
612 | The data in this line of the batch is either missing or does not match the format. |
613 | Reference point off tag. |
614 | Portion of field off tag. There may be an invalid character in the packet. Make sure you did not enter O for Ø . |
615 | Bar code width is greater than 16 inches or the number of keywords for your PDF 417 bar code exceeds 928. Decrease the density or shorten the amount of data to print the bar code. |
616 | A bad dot fals on a bar code and the dot cannot be
shifted. A gray box is printed instead of the bar code for a bar code except MaxiCode and Data Matrix. If bad dots are present with MaxiCode,the bar code does not print. Customer Service to order a new printhead or printhead kit. |
618 | Magnification must be 1 to 7 . |
619 | The JIS (16-bit) code for Kanji is invalid. |
620 | Font and printhead dot density mismatch. A 300 dpi font is specified in the format, but a 203 dpi printhead is used in the printer or vice-versa. Check the font or change the printhead to correct the error. |
621 | An error occurred opening the TrueType font file. Select a different font to download. If the error message persists, Technical Support. |
622 | Not enough memory to create the downloaded TrueType
characters in the scalable (vector) fonts buffer. Reconfigure the printer 's memory and increase the scalable (vector)fonts buffer. Resend the font, format, and batch packet after reconfiguring the memory. See "Reconfiguring Memory"for more information. If the error message persists, Technical Support. |
623 | There are more than 10 bar codes on one label for the verifier to scan. Redesign the format, disable scanning certain bar codes using Option 62, or disable the verifier. |
703 | The printer sensed a calibration of different-sized
black marks. Make sure the correct supply is loaded. |
704 | Printer has not sensed a supply mark within the
specified number of inches or out of supplies. Check the - supply tracking - supply marks - black mark sensor position - supply roll for binding. Press CLEAR (ESCAPE/CLEAR)or ENTER (ENTER/PAUSE), depending on your printer. If the error continues to appear, change the supply. |
710 | Band out of data. Technical Support. |
711 | UART receiving communication error (framing, parity, etc.). Technical Support. |
712 | Receiving failure or command overrun error. Technical Support. |
713 | Receiving failure or illegal command. Technical Support. |
714 | Receiving failure or undefined command. Technical Support. |
715 | Invalid data length/data mismatch. The data in the RFID Data Field has an incorrect data length or there is a data type mismatch between the selected data type and the actual data entered. See “Defining the RFID Data Field” in Chapter 3 for more information about the data length. This error also occurs if any of the Expanded C1Gen2 fields is invalid. |
730 | A memory allocation error occurred during initialization. Technical Support. |
731 | Backfeed error with a positive cut position defined for RFID. The tag is cut too short and cannot backfeed to the correct inlay encoding position. Check or modify the backfeed and cut position settings. |
732 | RFID Hardware Error. A non-RFID printer received a format containing an RFID Data Field. Resend the format to an RFID printer. |
750 | Printhead is overheated. Turn off the printer to let the printhead cool. If the error persists, Technical Support. |
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For errors 751-753,Check the
If the error continues to appear, change the supply. |
|
751 | Printer did not sense a black mark when expected. |
752 | Printer sensed a mark in the wrong place. |
753 | Printer sensed a mark that is too long. |
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754 |
Printer has a ribbon problem. Check the ribbon for a jam or remove any slack by turning the take-up reel clockwise. Load a new ribbon. |
755 |
Printhead is open. Close the printhead before continuing. If the error persists, Technical Support. |
756 |
The printer is out of supplies. Load supplies. |
757 |
Load supplies. The calibrated supply length differs by plus or minus .25 inches from the format. Press FEED (FEED/CUT). On the 9403 printer, press ESCAPE (ESCAPE/CLEAR) or the up arrow to print on the current supply or load new supply and press ENTER (ENTER/PAUSE). |
758 |
Check supply. Either the supply is not seen or the on-demand sensor is
broken. Check for a label jam. Clear the supply path or reload supplies. This error may occur if you remove a label too quickly in on-demand mode. The printer does not recalibrate after this error. |
759 | Knife is not moving. Technical Support. |
760 | Knife jam. Technical Support. |
761 |
The stacker is full or jammed. Empty the stacker or clear the jam before continuing. The printer does not recalibrate after this error. |
762 |
Low battery. Recharge the battery. |
763 |
Waiting to dispense label. Press FEED (FEED/CUT) or ENTER (ENTER/PAUSE), depending on your printer. |
764 |
Verifier failure. Check the verifier by referring to your verifier 's manual. The printer does not recalibrate after this error. Technical Support. |
765 |
The printhead has less than 4 bad dots. The printer can shift bar code fields to avoid bad dots. You may need to press CLEAR (ESCAPE/CLEAR) to continue printing. Print a test label to confirm the number of bad dots. |
768 |
Printhead has more than 10 bad dots or is not connected. Make sure the printhead is connected and if necessary, Customer Service to order a new printhead or printhead kit. |
770 | The print motor is not ready. Technical Support. |
771 |
The format specified by the application was not found. Reload your application and format,and try again. If the problem continues, Technical Support. |
781 | The voltage is too low. Technical Support. |
782 | The voltage is too high. Technical Support. |
783 | The printer is printing too fast for the verifier to accurately scan the bar codes. Increase the bar code height in your formats or slow the print speed. |
784 | No power to stacker. Check connections between the stacker and the printer. Make sure the printer is connected to an AC outlet. |
790 |
Wait until the printer is idle (no batch waiting to print or not
receiving data) before you send any packets. This error may occur when you try to print a test label if the printer is busy. |
791 |
The printer has an error pending. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, Technical Support. |
792 | The printer is not initialized. Technical Support. |
793 |
The printer job queue is full. Turn off the printer. Wait 15 seconds and turn it back on. Resend the packets. If the problem continues, Technical Support. |
794 | The backfeed mode is not set. |
795 | Print engine lock-up, Technical Support. |
796 | No job quantity for the job setup. If this error message appears, Technical Support. |
797 | No job quantity for the job setup. If this error message appears, Technical Support. |
799 | Job quantity mismatch. If this error message appears, Technical Support. |
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Errors numbered 900 - 911 occur when you turn on the printer.
They may indicate a circuit board failure.
Call Technical Support if you receive any of these messages.
900 | RAM test failure. |
901 | ROM/EPROM checksum failure. |
902 | Software timer failure. |
903 | Software interrupt failure. |
905 | Illegal interrupt. |
906 | Non-maskable interrupt. |
907 | Low RAM error. |
908 | Non Volatile RAM checksum failure. |
909 | RAM corrupted. |
910 | Warm restart. |
911 | Version string mismatch. |
Errors numbered 930 - 940 are errors that may occur during the loading of flash memory.
Errors numbered 950 - 999 indicate a circuit board failure.
Call
Technical Support if you receive any of these messages.
When a HARD failure (errors 900 - 999) occurs on the 9403 or 9850 printer,
the printer displays WARNING or POWER DOWN on the top line of the keypad display.
- If this happens, record the displayed message and turn off the printer.
- If the problem reoccurs when you turn the printer on again, Technical Support.
- If the problem does not reoccur after you turn your printer on again, reset your printer's SETUP options.
- Retransmit your packets.
Printer Display | Description |
---|---|
WARNING RAM Test Failure |
RAM check failed on power up. Reset your SETUP options.Transmit your packets again. |
POWER DOWN ROM Sum Failure |
ROM checksum test failed. |
POWER DOWN Timer Failure |
Timer test failed. |
POWER DOWN Intr Test Failure |
Interrupt test failed. |
POWER DOWN Low System RAM |
Not enough RAM for system. Reset your SETUP options.Transmit your packets again. |
POWER DOWN Illegal Intr# |
Illegal interrupt occurred. |
POWER DOWN NMI Received |
Non-maskable interrupt occurred. Reset your SETUP options.Transmit your packets again. |
POWER DOWN Low Appl RAM |
Not enough RAM for application. Reset your SETUP options.Transmit your packets again. |
POWER DOWN NVRAM Sum Fail |
RAM checksum test failed. Reset your SETUP options.Transmit your packets again. |
POWER DOWN RAM Corrupt |
Item storage RAM failed. Reset your SETUP options.Transmit your packets again. |
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